Privacy Policy
This Privacy Policy outlines how we collect, process, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 1998. By using our website, you consent to the practices described in this policy.
Information We Collect:
Personal Data: We collect your name, email address, contact details, and other necessary information when you engage with our website.
Usage Data: We automatically collect data about your device, browsing actions, and patterns when you interact with our website.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your website experience and gather usage data.
Purposes of Processing:
Service Provision: We process your data to fulfill your requests, such as responding to inquiries and processing orders.
Marketing: With your explicit consent, we may send you marketing communications about our products and services.
Legal Compliance: We process data to fulfill our legal obligations.
Sharing of Data:
Third-Party Processors: We may share your data with third-party processors who assist in website operations and service provision.
Legal Requirements: We may disclose your data to comply with legal obligations or protect our rights.
Your Rights:
Access: You have the right to access your personal data held by us.
Rectification: You can request corrections to inaccurate or incomplete personal data.
Erasure: You have the right to request deletion of your personal data under specific circumstances.
Data Portability: You can request to receive your personal data in a structured, machine-readable format.
Data Security:
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or destruction.
Terms of Use
Acceptance of Terms:
By using our website, you agree to abide by these Terms of Use. If you disagree, please refrain from using the site.
Intellectual Property:
The content on our website is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior consent.
User Conduct:
You agree not to engage in activities that could harm our website, users, or third parties.
Third-Party Links:
Our website may include links to third-party websites. We are not responsible for their content or practices.
Limitation of Liability:
We are not liable for damages arising from website use or its content.
Indemnification:
You agree to indemnify us against claims, liabilities, or expenses resulting from your use of the website.
Termination:
We reserve the right to terminate or suspend your access to our website at any time.
Governing Law:
These Terms of Use are governed by the laws of the United Kingdom.
Cookie Policy
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Types of Cookies:
Essential Cookies: These are necessary for proper website functioning.
Analytics Cookies: We use these to analyse how users interact with our site.
Marketing Cookies: With your explicit consent, we use these to tailor ads to your preferences.
Your Cookie Choices:
You can manage and delete cookies through your browser settings. However, disabling cookies may impact your site experience.
Third-Party Cookies:
Third-party services may place cookies on our site for analytics and advertising purposes.
Changes to the Cookie Policy:
We may update this Cookie Policy. Please review for changes.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@carpenta.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@carpenta.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.